Privacy policy

🛡️ Privacy Policy
Last updated: 19/05/2025

At Honey and Walnuts Botanicals, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase from our store hosted on Shopify.

1. What We Collect
When you visit our site or place an order, we may collect the following information:

Name

Contact details (email, shipping address, phone number)

Payment information (via Shopify’s secure gateway)

Order details and history

IP address and device information (via cookies and analytics tools)

2. How We Use Your Information
We use your information to:

Fulfill and manage your orders

Communicate with you about your purchase

Send occasional marketing emails (if you opt in)

Improve our website and customer service

3. Sharing Your Information
We never sell your personal data. However, we may share your information with:

Shopify (our eCommerce platform)

Payment processors (e.g., Stripe, PayPal)

Delivery services (e.g., Australia Post, Sendle)

Marketing platforms (e.g., email newsletters, if opted-in)

Each third party only receives the data necessary to perform their function and is required to protect your privacy.

4. Cookies and Tracking
We use cookies to:

Remember items in your cart

Understand how users interact with our website

Improve site performance

You can choose to disable cookies in your browser settings.

5. Data Security
Your data is protected using secure technologies and encryption via Shopify. Access is limited to authorized personnel only.

6. Your Rights
You may:

Request access to the data we have on you

Request updates or deletion of your data

Opt-out of marketing emails at any time

To exercise any of these rights, contact us at [Insert Email Address].

7. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Please check back periodically.

8. Contact Us
Questions or concerns? Reach out at:
📧 honeyandwalnuts@gmail.com
🌐 www.honeyandwalnutsbotanicals.com.au